@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@600;700;800&family=Inter:wght@400;500;600;700&family=JetBrains+Mono:wght@400;500&display=swap";.topbar{z-index:100;height:var(--topbar-height);background:var(--dc-bg-shell);border-top:2px solid var(--dc-blue-600);border-bottom:1px solid var(--dc-border-subtle);padding:0 var(--space-5);box-shadow:var(--shadow-card);justify-content:space-between;align-items:center;display:flex;position:fixed;top:0;left:0;right:0}.topbar-actions{align-items:center;gap:var(--space-3);display:flex}.topbar-utility-btn{border-radius:var(--radius-full);width:36px;height:36px;color:var(--dc-text-secondary);cursor:pointer;transition:background var(--duration-fast) var(--ease-standard), color var(--duration-fast) var(--ease-standard);background:0 0;border:none;justify-content:center;align-items:center;padding:0;display:inline-flex;position:relative}.topbar-utility-btn:hover{background:var(--dc-bg-row-hover);color:var(--dc-text-primary)}.topbar-utility-btn.active{background:var(--dc-blue-100);color:var(--dc-blue-600)}[data-theme=dark] .topbar-utility-btn.active{background:var(--dc-bg-surface-alt);color:var(--dc-blue-300)}.badge-count-badge{background:var(--color-poor);color:#fff;border-radius:var(--radius-full);justify-content:center;align-items:center;min-width:15px;height:15px;padding:0 3px;font-family:Inter,sans-serif;font-size:10px;font-weight:700;display:flex;position:absolute;top:2px;right:2px;box-shadow:0 1px 3px #0003}.topbar-theme-toggle{border-radius:var(--radius-full);width:36px;height:36px;color:var(--dc-text-secondary);cursor:pointer;transition:background var(--duration-fast) var(--ease-standard), color var(--duration-fast) var(--ease-standard);background:0 0;border:none;justify-content:center;align-items:center;padding:0;display:inline-flex}.topbar-theme-toggle:hover{background:var(--dc-bg-row-hover);color:var(--dc-text-primary)}.user-profile-trigger{align-items:center;gap:var(--space-2);padding:4px var(--space-3) 4px 4px;border-radius:var(--radius-full);border:1px solid var(--dc-border-subtle);background:var(--dc-bg-surface);cursor:pointer;color:var(--dc-text-primary);transition:all var(--duration-fast) var(--ease-standard);display:flex}.user-profile-trigger:hover{border-color:var(--dc-border-strong);background:var(--dc-bg-row-hover)}.user-profile-trigger.active{border-color:var(--dc-blue-500);background:var(--dc-blue-50)}[data-theme=dark] .user-profile-trigger.active{background:var(--dc-bg-surface-alt)}.user-avatar-icon{color:var(--dc-neutral-500);transition:color var(--duration-fast) var(--ease-standard)}.user-profile-trigger:hover .user-avatar-icon{color:var(--dc-blue-500)}.user-trigger-email{text-overflow:ellipsis;white-space:nowrap;max-width:180px;font-family:Inter,sans-serif;font-size:13px;font-weight:600;overflow:hidden}.caret-arrow{color:var(--dc-text-tertiary);transition:transform var(--duration-normal) var(--ease-spring)}.caret-arrow.rotated{transform:rotate(180deg)}.glass-dropdown{top:calc(100% + var(--space-2));z-index:150;border-radius:var(--radius-lg);background:var(--dc-bg-glass);-webkit-backdrop-filter:var(--dc-glass-blur);border:1px solid var(--dc-glass-border);box-shadow:var(--shadow-popover), 0 10px 30px -10px #00000026;animation:dropdownFadeIn var(--duration-normal) var(--ease-spring);position:absolute;right:0;overflow:hidden}@keyframes dropdownFadeIn{0%{opacity:0;transform:translateY(-8px)scale(.97)}to{opacity:1;transform:translateY(0)scale(1)}}.noti-dropdown{width:340px}.dropdown-header{padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--dc-border-subtle);background:#ffffff05;justify-content:space-between;align-items:center;display:flex}.dropdown-header-title{color:var(--dc-text-primary);font-family:Plus Jakarta Sans,sans-serif;font-size:14px;font-weight:700}.clear-btn{color:var(--dc-blue-500);cursor:pointer;border-radius:var(--radius-sm);transition:all var(--duration-fast) var(--ease-standard);background:0 0;border:none;padding:2px 6px;font-family:Inter,sans-serif;font-size:11px;font-weight:700}.clear-btn:hover{background:var(--dc-blue-50)}[data-theme=dark] .clear-btn:hover{background:var(--dc-bg-surface-alt)}.dropdown-list{max-height:320px;overflow-y:auto}.empty-noti{padding:var(--space-8) var(--space-4);text-align:center;color:var(--dc-text-secondary);flex-direction:column;align-items:center;font-family:Inter,sans-serif;font-size:13px;display:flex}.noti-item{gap:var(--space-3);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--dc-border-subtle);cursor:pointer;transition:background var(--duration-fast) var(--ease-standard);display:flex;position:relative}.noti-item:last-child{border-bottom:none}.noti-item:hover{background:var(--dc-bg-row-hover)}.noti-status-dot{border-radius:var(--radius-full);background:0 0;flex-shrink:0;width:6px;height:6px;margin-top:5px}.noti-item.unread .noti-status-dot{background:var(--dc-blue-500);box-shadow:0 0 8px var(--dc-blue-500)}.noti-body{flex-direction:column;gap:2px;display:flex}.noti-text{color:var(--dc-text-primary);font-family:Inter,sans-serif;font-size:12.5px;line-height:1.4}.noti-item.unread .noti-text{font-weight:600}.noti-time{color:var(--dc-text-tertiary);font-family:Inter,sans-serif;font-size:10px}.app-menu-dropdown{width:280px;padding:var(--space-4);right:-50px}.app-menu-title{color:var(--dc-text-tertiary);text-transform:uppercase;letter-spacing:.05em;margin-bottom:var(--space-3);padding-left:2px;font-family:Plus Jakarta Sans,sans-serif;font-size:12px;font-weight:800;display:block}.app-grid{gap:var(--space-2);grid-template-columns:repeat(3,1fr);display:grid}.app-grid-item{align-items:center;gap:var(--space-2);padding:var(--space-3) var(--space-2);border-radius:var(--radius-card);cursor:pointer;transition:all var(--duration-fast) var(--ease-standard);background:0 0;border:1px solid #0000;flex-direction:column;display:flex}.app-grid-item:hover{background:var(--dc-bg-row-hover);border-color:var(--dc-border-subtle)}.app-icon-container{border-radius:var(--radius-full);background:var(--dc-blue-50);width:36px;height:36px;color:var(--dc-blue-600);transition:all var(--duration-fast) var(--ease-standard);justify-content:center;align-items:center;display:flex}[data-theme=dark] .app-icon-container{background:var(--dc-bg-surface-alt);color:var(--dc-blue-300)}.app-grid-item:hover .app-icon-container{transform:scale(1.08)}.app-grid-label{color:var(--dc-text-secondary);text-align:center;font-family:Inter,sans-serif;font-size:11px;font-weight:500;line-height:1.2}.app-grid-item.active-app{border-color:var(--dc-blue-100);background:#2f27c50a}.app-grid-item.active-app .app-icon-container{background:var(--dc-blue-600);color:#fff;box-shadow:0 4px 10px #2f27c533}.app-grid-item.active-app .app-grid-label{color:var(--dc-blue-600);font-weight:700}[data-theme=dark] .app-grid-item.active-app .app-grid-label{color:var(--dc-blue-300)}.profile-dropdown{width:240px;padding:var(--space-3) 0}.profile-dropdown-user-info{padding:var(--space-2) var(--space-4) var(--space-3);flex-direction:column;gap:2px;display:flex}.profile-user-email{color:var(--dc-text-primary);word-break:break-all;font-family:Inter,sans-serif;font-size:13.5px;font-weight:700}.profile-user-badge{border-radius:var(--radius-sm);background:var(--color-ni-bg);color:var(--color-ni);border:1px solid var(--color-ni-border);text-transform:uppercase;letter-spacing:.04em;align-self:flex-start;margin-top:4px;padding:1px 6px;font-family:Inter,sans-serif;font-size:10px;font-weight:700;display:inline-flex}.profile-dropdown-divider{background:var(--dc-border-subtle);height:1px;margin:var(--space-2) 0}.profile-role-switcher-container{padding:var(--space-2) var(--space-4);flex-direction:column;gap:6px;display:flex}.role-switcher-label{color:var(--dc-text-tertiary);text-transform:uppercase;letter-spacing:.05em;font-family:Plus Jakarta Sans,sans-serif;font-size:11px;font-weight:800}.role-switcher-select{border-radius:var(--radius-md);border:1px solid var(--dc-border-subtle);background:var(--dc-bg-surface);width:100%;color:var(--dc-text-primary);cursor:pointer;transition:border-color var(--duration-fast) var(--ease-standard);outline:none;padding:8px 10px;font-family:Inter,sans-serif;font-size:12px;font-weight:600}.role-switcher-select:focus{border-color:var(--dc-blue-500)}.profile-dropdown-logout-btn{align-items:center;gap:var(--space-3);width:100%;padding:var(--space-3) var(--space-4);color:var(--color-poor);cursor:pointer;text-align:left;transition:background var(--duration-fast) var(--ease-standard);background:0 0;border:none;font-family:Inter,sans-serif;font-size:13.5px;font-weight:600;display:flex}.profile-dropdown-logout-btn:hover{background:#dc26260f}.navrail{top:var(--topbar-height);z-index:90;width:var(--nav-rail-width-expanded);background:var(--dc-bg-shell);border-right:1px solid var(--dc-border-default);padding:var(--space-3) 0;transition:width var(--duration-normal) var(--ease-standard);flex-direction:column;display:flex;position:fixed;bottom:0;left:0;overflow:hidden auto}.navrail--collapsed{width:var(--nav-rail-width-collapsed)}.navrail-list{padding:0 var(--space-2);flex-direction:column;flex:1;gap:2px;list-style:none;display:flex}.navrail-item{align-items:center;gap:var(--space-3);height:40px;padding:0 var(--space-3);border-radius:var(--radius-md);color:var(--dc-text-secondary);white-space:nowrap;cursor:pointer;transition:background var(--duration-fast) var(--ease-standard), color var(--duration-fast) var(--ease-standard);border-left:3px solid #0000;font-family:Inter,sans-serif;font-size:14px;font-weight:500;line-height:1;text-decoration:none;display:flex;position:relative}.navrail-item:hover{background:var(--dc-bg-row-hover)}.navrail-item.active{color:var(--dc-blue-600);border-left-color:var(--dc-blue-600)}.navrail-icon{flex-shrink:0;justify-content:center;align-items:center;width:20px;height:20px;font-size:20px;display:flex}.navrail-label{opacity:1;transition:opacity var(--duration-fast) var(--ease-standard)}.navrail--collapsed .navrail-label{opacity:0;pointer-events:none;width:0;overflow:hidden}.navrail-item--disabled{opacity:.4;cursor:not-allowed;pointer-events:none}.navrail-soon-badge{letter-spacing:.05em;text-transform:uppercase;border-radius:var(--radius-full);background:var(--dc-bg-surface-alt);color:var(--dc-text-tertiary);margin-left:auto;padding:1px 5px;font-family:Inter,sans-serif;font-size:9px;font-weight:700;line-height:1.3}.navrail--collapsed .navrail-soon-badge{display:none}.navrail-logout{align-items:center;gap:var(--space-3);height:40px;margin:0 var(--space-2);padding:0 var(--space-3);border-radius:var(--radius-md);color:var(--dc-text-secondary);white-space:nowrap;cursor:pointer;transition:background var(--duration-fast) var(--ease-standard), color var(--duration-fast) var(--ease-standard);background:0 0;border:none;border-left:3px solid #0000;font-family:Inter,sans-serif;font-size:14px;font-weight:500;line-height:1;display:flex;position:relative}.navrail-logout:hover{background:var(--dc-bg-row-hover);color:var(--dc-text-primary)}.navrail--collapsed .navrail-logout .navrail-label{opacity:0;pointer-events:none;width:0;overflow:hidden}.navrail-toggle{justify-content:center;align-items:center;gap:var(--space-2);height:36px;margin:var(--space-2) var(--space-2) 0;padding:0 var(--space-3);border-radius:var(--radius-md);color:var(--dc-text-tertiary);cursor:pointer;transition:background var(--duration-fast) var(--ease-standard), color var(--duration-fast) var(--ease-standard);background:0 0;border:none;font-family:Inter,sans-serif;font-size:12px;font-weight:500;display:flex}.navrail-toggle:hover{background:var(--dc-bg-row-hover);color:var(--dc-text-secondary)}.navrail-toggle:focus-visible{outline:2px solid var(--dc-border-accent);outline-offset:-2px}.navrail-toggle-label{white-space:nowrap}.navrail--collapsed .navrail-toggle-label{display:none}.navrail--collapsed .navrail-item{position:relative}.navrail-tooltip{display:none}.navrail--collapsed .navrail-item:hover .navrail-tooltip{left:calc(var(--nav-rail-width-collapsed) - var(--space-2));background:var(--dc-bg-elevated);color:var(--dc-text-primary);border-radius:var(--radius-md);box-shadow:var(--shadow-tooltip);white-space:nowrap;z-index:200;pointer-events:none;border:1px solid var(--dc-border-subtle);padding:4px 10px;font-family:Inter,sans-serif;font-size:12px;font-weight:500;display:block;position:absolute;top:50%;transform:translateY(-50%)}.layout{min-height:100dvh;display:block}.layout-content{margin-top:var(--topbar-height);margin-left:var(--nav-rail-width-expanded);transition:margin-left var(--duration-normal) var(--ease-standard);padding:0;overflow-x:hidden}.layout-content--collapsed{margin-left:var(--nav-rail-width-collapsed)}.layout-content>div{max-width:100%!important;margin:0!important;padding:24px 24px 24px 16px!important}.access-denied-page{min-height:100dvh;padding:var(--space-6);background:var(--dc-bg-canvas);justify-content:center;align-items:center;display:flex}.access-denied-content{align-items:center;gap:var(--space-4);text-align:center;flex-direction:column;max-width:420px;display:flex}.access-denied-icon{color:var(--color-poor);display:inline-flex}.access-denied-content h1{color:var(--dc-text-primary)}.access-denied-description{color:var(--dc-text-secondary);font-family:Inter,sans-serif;font-size:14px;line-height:1.6}.data-table-wrapper{gap:var(--space-4);flex-direction:column;display:flex}.data-table__search{max-width:320px;position:relative}.data-table__search-icon{left:var(--space-3);color:var(--dc-text-tertiary);pointer-events:none;line-height:0;position:absolute;top:50%;transform:translateY(-50%)}.data-table__search-input{width:100%;height:36px;padding:0 var(--space-3) 0 36px;border:1px solid var(--dc-border-default);border-radius:var(--radius-md);background:var(--dc-bg-surface);color:var(--dc-text-primary);transition:border-color var(--duration-fast) var(--ease-standard);outline:none;font-family:Inter,sans-serif;font-size:13px}.data-table__search-input::placeholder{color:var(--dc-text-disabled)}.data-table__search-input:focus{border-color:var(--dc-border-accent)}.data-table-container{border:1px solid var(--dc-border-subtle);border-radius:var(--radius-md);overflow-x:auto}.data-table{border-collapse:collapse;table-layout:auto;width:100%}.data-table thead{background:var(--dc-bg-surface-alt)}.data-table th{letter-spacing:.04em;text-transform:uppercase;color:var(--dc-text-tertiary);padding:var(--space-3) var(--space-4);text-align:left;white-space:nowrap;border-bottom:1px solid var(--dc-border-subtle);-webkit-user-select:none;user-select:none;font-family:Inter,sans-serif;font-size:12px;font-weight:600;line-height:1.4}.data-table th.sortable{cursor:pointer}.data-table th.sortable:hover{color:var(--dc-text-primary)}.data-table__sort-arrow{margin-left:var(--space-1);opacity:.6;font-size:10px;display:inline-block}.data-table__sort-arrow--active{opacity:1;color:var(--dc-text-accent)}.data-table td{color:var(--dc-text-primary);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--dc-border-subtle);font-variant-numeric:tabular-nums;vertical-align:middle;min-height:48px;font-family:Inter,sans-serif;font-size:14px;font-weight:400;line-height:1.5}.data-table tbody tr{min-height:48px;transition:background var(--duration-fast) var(--ease-standard)}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover{background:var(--dc-bg-row-hover)}.data-table tbody tr.clickable{cursor:pointer}.data-table__empty{text-align:center;padding:var(--space-12) var(--space-4);color:var(--dc-text-tertiary);font-family:Inter,sans-serif;font-size:14px}.data-table__skeleton-cell{border-radius:var(--radius-sm);background:var(--dc-bg-surface-alt);height:16px;animation:skeleton-pulse var(--duration-pulse) ease-in-out infinite}@keyframes skeleton-pulse{0%,to{opacity:.4}50%{opacity:1}}.data-table__pagination{padding:var(--space-3) var(--space-4);border-top:1px solid var(--dc-border-subtle);background:var(--dc-bg-surface);justify-content:space-between;align-items:center;display:flex}.data-table__page-info{color:var(--dc-text-secondary);font-variant-numeric:tabular-nums;font-family:Inter,sans-serif;font-size:13px}.data-table__page-buttons{gap:var(--space-2);display:flex}.data-table__page-btn{height:32px;padding:0 var(--space-3);border:1px solid var(--dc-border-default);border-radius:var(--radius-md);background:var(--dc-bg-surface);color:var(--dc-text-primary);cursor:pointer;transition:background var(--duration-fast) var(--ease-standard), border-color var(--duration-fast) var(--ease-standard);justify-content:center;align-items:center;font-family:Inter,sans-serif;font-size:13px;font-weight:500;display:inline-flex}.data-table__page-btn:hover:not(:disabled){background:var(--dc-bg-surface-alt);border-color:var(--dc-border-strong)}.data-table__page-btn:disabled{color:var(--dc-text-disabled);cursor:not-allowed;opacity:.5}.status-badge{align-items:center;gap:var(--space-1);border-radius:var(--radius-sm);letter-spacing:.04em;text-transform:uppercase;white-space:nowrap;-webkit-user-select:none;user-select:none;border:1px solid #0000;padding:2px 10px;font-family:Inter,sans-serif;font-size:11px;font-weight:700;line-height:1.45;display:inline-flex}.status-badge--sm{padding:1px 8px;font-size:10px}.status-badge--md{padding:2px 10px;font-size:11px}.status-badge--good{color:var(--color-good);background:var(--color-good-bg);border-color:var(--color-good-border)}.status-badge--warning{color:var(--color-ni);background:var(--color-ni-bg);border-color:var(--color-ni-border)}.status-badge--poor{color:var(--color-poor);background:var(--color-poor-bg);border-color:var(--color-poor-border)}.status-badge--info{color:var(--color-info);background:var(--color-info-bg);border-color:var(--color-info-border)}.status-badge--neutral{color:var(--color-neutral);background:var(--color-neutral-bg);border-color:var(--color-neutral-border)}.status-badge--indigo{color:var(--dc-blue-600);background:var(--dc-blue-50);border-color:var(--dc-blue-200)}.priority-badge{text-transform:uppercase;border-radius:4px;justify-content:center;align-items:center;font-weight:600;display:inline-flex}.priority-badge--sm{padding:2px 6px;font-size:11px}.priority-badge--md{padding:4px 8px;font-size:12px}.priority-p1{background-color:var(--color-danger-bg,#fee2e2);color:var(--color-danger-text,#991b1b);border:1px solid var(--color-danger-border,#fca5a5)}.priority-p2{background-color:var(--color-warning-bg,#fef3c7);color:var(--color-warning-text,#92400e);border:1px solid var(--color-warning-border,#fcd34d)}.priority-p3{background-color:var(--color-info-bg,#dbeafe);color:var(--color-info-text,#1e40af);border:1px solid var(--color-info-border,#93c5fd)}.priority-p4{background-color:var(--color-neutral-bg,#f3f4f6);color:var(--color-neutral-text,#374151);border:1px solid var(--color-neutral-border,#e5e7eb)}.sla-timer-card{border:1px solid var(--color-border);background:#fff;border-radius:8px;gap:24px;margin-bottom:16px;padding:16px;display:flex}.sla-metric{flex-direction:column;display:flex}.sla-metric-title{color:var(--color-text-light);text-transform:uppercase;margin-bottom:4px;font-size:12px;font-weight:600}.sla-metric-value{color:var(--color-text);align-items:center;gap:8px;font-size:18px;font-weight:700;display:flex}.sla-status-active{color:var(--color-success)}.sla-status-paused{color:var(--color-warning)}.sla-status-stopped{color:var(--color-text-light)}.sla-status-breached{color:var(--color-danger)}.ticket-panel{border:1px solid var(--color-border);background:#fff;border-radius:8px;margin-bottom:16px;padding:16px}.ticket-panel-title{border-bottom:1px solid var(--color-border);margin-bottom:12px;padding-bottom:8px;font-size:14px;font-weight:600}.comment-thread{flex-direction:column;gap:12px;max-height:400px;margin-bottom:16px;display:flex;overflow-y:auto}.comment-bubble{background:var(--color-surface-hover);border-radius:6px;padding:12px}.comment-bubble.internal{background:#fefce8;border:1px solid #fef08a}.comment-header{color:var(--color-text-light);justify-content:space-between;margin-bottom:8px;font-size:12px;display:flex}.comment-author{color:var(--color-text);font-weight:600}.comment-body{color:var(--color-text);white-space:pre-wrap;font-size:14px}.comment-input-area{flex-direction:column;gap:8px;display:flex}.comment-input-area textarea{border:1px solid var(--color-border);resize:vertical;border-radius:4px;width:100%;min-height:80px;padding:8px;font-family:inherit;font-size:14px}.comment-input-area button{align-self:flex-end}.state-container{text-align:center;border:1px dashed var(--color-border);background:#fff;border-radius:8px;flex-direction:column;justify-content:center;align-items:center;padding:48px;display:flex}.state-container h3{margin:16px 0 8px;font-size:16px}.state-container p{color:var(--color-text-light);font-size:14px}.ticket-detail-grid{grid-template-columns:2fr 1fr;align-items:start;gap:24px;display:grid}@media (width<=768px){.ticket-detail-grid{grid-template-columns:1fr}}.cat-mgmt-wrapper{margin-top:10px}.cat-header-row{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.cat-header-row h2{color:var(--dc-text-primary,#111827);margin:0 0 4px;font-size:18px}.cat-header-row p{color:var(--dc-text-tertiary,#6b7280);margin:0;font-size:13px}.btn-add-cat{background:var(--dc-primary,#4f46e5);color:#fff;cursor:pointer;border:none;border-radius:6px;align-items:center;gap:6px;padding:8px 14px;font-size:13px;font-weight:600;display:flex}.cat-alert-box{color:#065f46;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:6px;align-items:center;gap:8px;margin-bottom:16px;padding:10px 14px;font-size:13px;display:flex}.cat-table-card{background:var(--dc-bg-surface,#fff);border:1px solid var(--dc-border-subtle,#e5e7eb);border-radius:8px;overflow:hidden}.cat-data-table{border-collapse:collapse;text-align:left;width:100%}.cat-data-table th{background:var(--dc-bg-subtle,#f9fafb);border-bottom:1px solid var(--dc-border-subtle,#e5e7eb);color:var(--dc-text-tertiary,#6b7280);text-transform:uppercase;padding:10px 14px;font-size:11px;font-weight:600}.category-main-row td{border-top:1px solid var(--dc-border-subtle,#e5e7eb);background:var(--dc-bg-surface,#fff);padding:12px 14px;font-size:14px}.cat-name-cell{color:var(--dc-text-primary,#111827);font-weight:600}.type-plain-badge{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);background:var(--dc-bg-subtle,#f3f4f6);border-radius:4px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-block}.subcat-count{color:var(--dc-text-tertiary,#6b7280);font-size:12px}.plain-status-active{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);border-radius:4px;padding:2px 8px;font-size:12px;display:inline-block}.approval-status-group{align-items:center;gap:8px;display:flex}.plain-approval-badge{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);border-radius:4px;align-items:center;gap:4px;padding:2px 8px;font-size:12px;display:inline-flex}.btn-approve-sm{color:#fff;cursor:pointer;background:#10b981;border:none;border-radius:4px;padding:3px 8px;font-size:11px;font-weight:600}.btn-add-subcat-sm{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);color:var(--dc-text-primary,#374151);cursor:pointer;border-radius:4px;align-items:center;gap:4px;padding:4px 10px;font-size:12px;display:inline-flex}.subcategory-nested-row td{background:var(--dc-bg-subtle,#f9fafb);border-bottom:1px solid var(--dc-border-subtle,#f3f4f6);padding:8px 14px;font-size:13px}.nested-sub-cell{align-items:center;font-weight:500;display:flex}.team-routing-cell{align-items:center;gap:8px;display:flex}.team-name-tag{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);border-radius:4px;padding:2px 6px;font-size:11px;font-weight:600;display:inline-block}.tier-level-tag{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-tertiary,#6b7280);border-radius:4px;padding:2px 6px;font-size:11px;display:inline-block}.btn-delete-subcat{border:1px solid var(--dc-border-subtle,#d1d5db);color:#dc2626;cursor:pointer;background:0 0;border-radius:4px;padding:4px 8px}.profile-page-container{max-width:900px;margin:0 auto;padding:24px}.profile-header-banner{background:var(--dc-bg-surface,#fff);border:1px solid var(--dc-border-subtle,#e5e7eb);border-radius:12px;align-items:center;gap:20px;margin-bottom:24px;padding:24px;display:flex}.profile-avatar-circle{background:var(--dc-primary,#4f46e5);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:64px;height:64px;font-size:28px;font-weight:700;display:flex}.profile-header-info h2{color:var(--dc-text-primary,#111827);margin:0 0 6px;font-size:22px}.profile-badge-root{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);background:var(--dc-bg-subtle,#f3f4f6);border-radius:4px;padding:2px 10px;font-size:12px;font-weight:600;display:inline-block}.profile-email-sub{color:var(--dc-text-tertiary,#6b7280);margin:4px 0 0;font-size:14px}.profile-card{background:var(--dc-bg-surface,#fff);border:1px solid var(--dc-border-subtle,#e5e7eb);border-radius:12px;padding:24px}.card-header h3{color:var(--dc-text-primary,#111827);margin:0 0 4px;font-size:18px}.form-grid{grid-template-columns:1fr 1fr;gap:20px;display:grid}.input-with-icon{align-items:center;display:flex;position:relative}.input-icon{color:var(--dc-text-tertiary,#9ca3af);position:absolute;left:12px}.input-with-icon input{padding-left:38px!important}.form-group input{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);width:100%;color:var(--dc-text-primary,#111827);box-sizing:border-box;border-radius:6px;padding:10px 12px;font-size:14px}.security-status-box{border:1px solid var(--dc-border-subtle,#e5e7eb);background:var(--dc-bg-subtle,#f9fafb);border-radius:6px;align-items:center;gap:10px;padding:10px 12px;font-size:13px;font-weight:500;display:flex}.form-actions{justify-content:flex-end;margin-top:24px;display:flex}.btn-save-profile{background:var(--dc-primary,#4f46e5);color:#fff;cursor:pointer;border:none;border-radius:6px;align-items:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:600;display:flex}.profile-success-alert{color:#065f46;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:8px;align-items:center;gap:10px;margin-bottom:20px;padding:12px 16px;font-size:14px;font-weight:500;display:flex}.brand-admin-mgmt-container{max-width:1200px;margin:0 auto;padding:24px}.mgmt-page-header{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.mgmt-page-header h1{color:var(--dc-text-primary,#111827);margin:0 0 4px;font-size:24px}.mgmt-page-header p{color:var(--dc-text-tertiary,#6b7280);margin:0;font-size:14px}.btn-invite-admin{background:var(--dc-primary,#4f46e5);color:#fff;cursor:pointer;border:none;border-radius:6px;align-items:center;gap:8px;padding:10px 18px;font-size:14px;font-weight:600;display:flex}.mgmt-success-alert{color:#065f46;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:8px;align-items:center;gap:10px;margin-bottom:20px;padding:12px 16px;font-size:14px;display:flex}.admin-table-card{background:var(--dc-bg-surface,#fff);border:1px solid var(--dc-border-subtle,#e5e7eb);border-radius:10px;overflow:hidden}.admin-custom-table{border-collapse:collapse;text-align:left;width:100%}.admin-custom-table th{background:var(--dc-bg-subtle,#f9fafb);border-bottom:1px solid var(--dc-border-subtle,#e5e7eb);color:var(--dc-text-tertiary,#6b7280);text-transform:uppercase;letter-spacing:.05em;padding:12px 16px;font-size:12px;font-weight:600}.admin-custom-table td{border-bottom:1px solid var(--dc-border-subtle,#f3f4f6);color:var(--dc-text-primary,#111827);vertical-align:middle;padding:14px 16px;font-size:14px}.admin-user-cell{flex-direction:column;display:flex}.admin-name{color:var(--dc-text-primary,#111827);font-weight:600}.admin-email{color:var(--dc-text-tertiary,#6b7280);font-size:13px}.bold-brand{font-weight:600}.brand-code-tag{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);background:var(--dc-bg-subtle,#f3f4f6);border-radius:4px;padding:2px 8px;font-family:monospace;font-size:12px;font-weight:600;display:inline-block}.plain-status-tag{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);background:var(--dc-bg-surface,#fff);border-radius:4px;padding:3px 8px;font-size:12px;font-weight:600;display:inline-block}.action-buttons-group{gap:8px;display:flex}.btn-table-action{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);color:var(--dc-text-primary,#374151);cursor:pointer;border-radius:6px;align-items:center;gap:6px;padding:6px 10px;font-size:12px;font-weight:500;display:flex}.modal-backdrop{z-index:1000;background:#0006;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-card{background:var(--dc-bg-surface,#fff);border-radius:12px;width:440px;padding:24px;box-shadow:0 10px 25px #00000026}.modal-card h3{color:var(--dc-text-primary,#111827);margin:0 0 6px;font-size:18px}.modal-card p{color:var(--dc-text-tertiary,#6b7280);margin:0 0 20px;font-size:13px}.modal-form-group{flex-direction:column;gap:6px;margin-bottom:14px;display:flex}.modal-form-group label{color:var(--dc-text-primary,#374151);font-size:13px;font-weight:600}.modal-form-group input{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);color:var(--dc-text-primary,#111827);border-radius:6px;padding:8px 12px;font-size:14px}.modal-actions{justify-content:flex-end;gap:10px;margin-top:20px;display:flex}.btn-modal-cancel{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);color:var(--dc-text-primary,#374151);cursor:pointer;border-radius:6px;padding:8px 16px;font-size:14px}.btn-modal-submit{background:var(--dc-primary,#4f46e5);color:#fff;cursor:pointer;border:none;border-radius:6px;align-items:center;gap:8px;padding:8px 16px;font-size:14px;font-weight:600;display:flex}.team-mgmt-container{max-width:1100px;margin:0 auto;padding:24px}.team-header{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.team-header h1{color:var(--dc-text-primary,#111827);margin:0 0 4px;font-size:24px}.team-header p{color:var(--dc-text-tertiary,#6b7280);margin:0;font-size:14px}.btn-add-team-member{background:var(--dc-primary,#4f46e5);color:#fff;cursor:pointer;border:none;border-radius:6px;align-items:center;gap:8px;padding:10px 18px;font-size:14px;font-weight:600;display:flex}.capacity-bar-card{background:var(--dc-bg-surface,#fff);border:1px solid var(--dc-border-subtle,#e5e7eb);border-radius:8px;margin-bottom:20px;padding:14px 20px}.capacity-info{color:var(--dc-text-primary,#111827);align-items:center;gap:12px;font-size:14px;display:flex}.team-table-card{background:var(--dc-bg-surface,#fff);border:1px solid var(--dc-border-subtle,#e5e7eb);border-radius:10px;overflow:hidden}.team-custom-table{border-collapse:collapse;text-align:left;width:100%}.team-custom-table th{background:var(--dc-bg-subtle,#f9fafb);border-bottom:1px solid var(--dc-border-subtle,#e5e7eb);color:var(--dc-text-tertiary,#6b7280);text-transform:uppercase;padding:12px 16px;font-size:12px;font-weight:600}.team-custom-table td{border-bottom:1px solid var(--dc-border-subtle,#f3f4f6);color:var(--dc-text-primary,#111827);vertical-align:middle;padding:14px 16px;font-size:14px}.tm-user-info{flex-direction:column;display:flex}.tm-name{color:var(--dc-text-primary,#111827);font-weight:600}.tm-email{color:var(--dc-text-tertiary,#6b7280);font-size:13px}.subrole-tag{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);background:var(--dc-bg-subtle,#f3f4f6);border-radius:4px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-block}.status-outline-tag{border:1px solid var(--dc-border-subtle,#d1d5db);color:var(--dc-text-primary,#374151);border-radius:4px;padding:2px 8px;font-size:12px;font-weight:500;display:inline-block}.btn-remove-member{border:1px solid var(--dc-border-subtle,#d1d5db);color:#dc2626;cursor:pointer;background:0 0;border-radius:6px;align-items:center;gap:4px;padding:6px 10px;font-size:12px;display:flex}.team-alert-success{color:#065f46;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:8px;align-items:center;gap:10px;margin-bottom:20px;padding:12px 16px;font-size:14px;display:flex}.global-deck-container{max-width:1280px;margin:0 auto;padding:24px}.deck-header{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.deck-header h1{color:#0f172a;letter-spacing:-.01em;margin:0 0 4px;font-size:24px;font-weight:700}.deck-header p{color:#64748b;margin:0;font-size:14px}.btn-raise-internal{color:#fff;cursor:pointer;background:#4f46e5;border:none;border-radius:8px;align-items:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:600;transition:all .15s;display:flex;box-shadow:0 1px 2px #4f46e533}.btn-raise-internal:hover{background:#4338ca;box-shadow:0 4px 10px #4f46e54d}.deck-filter-bar{background:#fff!important;border:1px solid #e2e8f0!important;border-radius:12px!important;justify-content:space-between!important;align-items:center!important;gap:16px!important;margin-bottom:24px!important;padding:12px 18px!important;display:flex!important;box-shadow:0 1px 3px #0000000a!important}.search-input-box{box-sizing:border-box!important;background:#fff!important;border:1px solid #cbd5e1!important;border-radius:8px!important;flex:1!important;align-items:center!important;gap:10px!important;height:42px!important;padding:0 14px!important;transition:all .15s!important;display:flex!important}.search-input-box:focus-within{border-color:#4f46e5!important;box-shadow:0 0 0 3px #4f46e51f!important}.search-input-box .search-icon-svg{color:#64748b!important;flex-shrink:0!important;font-size:18px!important}.search-input-box input.deck-search-input,.search-input-box input.deck-search-input:focus,.search-input-box input.deck-search-input:hover,.search-input-box input.deck-search-input:active{all:unset!important;box-sizing:border-box!important;width:100%!important;height:100%!important;box-shadow:none!important;color:#0f172a!important;cursor:text!important;background:0 0!important;border:0!important;border-radius:0!important;outline:none!important;margin:0!important;padding:0!important;font-size:14px!important;font-weight:500!important;display:block!important}.search-input-box input.deck-search-input::placeholder{color:#94a3b8!important;font-weight:400!important}.filter-select-group{align-items:center!important;gap:10px!important;display:flex!important}.filter-select-group svg{color:#64748b!important;flex-shrink:0!important}.filter-select-group select{color:#334155!important;cursor:pointer!important;height:42px!important;box-shadow:none!important;background:#fff!important;border:1px solid #cbd5e1!important;border-radius:8px!important;outline:none!important;padding:0 14px!important;font-size:13.5px!important;font-weight:500!important;transition:border-color .15s!important}.filter-select-group select:hover,.filter-select-group select:focus{border-color:#4f46e5!important}.deck-table-card{background:#fff;border:1px solid #e2e8f0;border-radius:12px;overflow:hidden;box-shadow:0 1px 3px #00000008}.deck-table{border-collapse:collapse;text-align:left;width:100%}.deck-table th{color:#64748b;text-transform:uppercase;letter-spacing:.05em;background:#f8fafc;border-bottom:1px solid #e2e8f0;padding:14px 18px;font-size:11px;font-weight:700}.deck-table td{color:#0f172a;vertical-align:middle;border-bottom:1px solid #f1f5f9;padding:16px 18px;font-size:14px}.plain-ticket-code{color:#0f172a;background:#f8fafc;border:1px solid #cbd5e1;border-radius:6px;padding:4px 10px;font-family:monospace;font-size:13px;font-weight:700}.ticket-title-cell{flex-direction:column;gap:2px;display:flex}.ticket-title{color:#0f172a;font-weight:600}.ticket-cat{color:#64748b;font-size:12px}.plain-brand-tag,.plain-type-tag,.plain-priority-tag,.plain-status-tag{color:#334155;background:#fff;border:1px solid #cbd5e1;border-radius:6px;padding:3px 10px;font-size:12px;font-weight:500;display:inline-block}.deck-action-buttons{gap:6px;display:flex}.btn-details-sm{color:#334155;cursor:pointer;background:#fff;border:1px solid #cbd5e1;border-radius:6px;align-items:center;gap:6px;padding:7px 14px;font-size:13px;font-weight:600;transition:all .15s;display:flex}.btn-details-sm:hover{color:#0f172a;background:#f8fafc;border-color:#94a3b8}.raise-internal-container{max-width:800px;margin:0 auto;padding:24px}.btn-back-deck{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);color:var(--dc-text-primary,#374151);cursor:pointer;border-radius:6px;align-items:center;gap:6px;margin-bottom:20px;padding:8px 12px;font-size:13px;font-weight:500;display:inline-flex}.form-card{background:var(--dc-bg-surface,#fff);border:1px solid var(--dc-border-subtle,#e5e7eb);border-radius:12px;padding:24px}.card-header h2{color:var(--dc-text-primary,#111827);margin:0 0 4px;font-size:20px}.card-header p{color:var(--dc-text-tertiary,#6b7280);margin:0 0 20px;font-size:14px}.ticket-success-banner{color:#065f46;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:8px;align-items:flex-start;gap:12px;margin-bottom:20px;padding:14px 18px;display:flex}.ticket-success-banner code{background:#fff;border:1px solid #a7f3d0;border-radius:4px;padding:2px 6px;font-family:monospace;font-weight:700}.raise-ticket-form{flex-direction:column;gap:16px;display:flex}.form-grid-2{grid-template-columns:1fr 1fr;gap:16px;display:grid}.form-group{flex-direction:column;gap:6px;display:flex}.form-group label{color:var(--dc-text-primary,#374151);font-size:13px;font-weight:600}.form-group input,.form-group select,.form-group textarea{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);width:100%;color:var(--dc-text-primary,#111827);box-sizing:border-box;border-radius:6px;padding:10px 12px;font-size:14px}.form-actions{justify-content:flex-end;gap:12px;margin-top:10px;display:flex}.btn-cancel{border:1px solid var(--dc-border-subtle,#d1d5db);background:var(--dc-bg-surface,#fff);color:var(--dc-text-primary,#374151);cursor:pointer;border-radius:6px;padding:10px 18px;font-size:14px}.btn-submit-ticket{background:var(--dc-primary,#4f46e5);color:#fff;cursor:pointer;border:none;border-radius:6px;align-items:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:600;display:flex}.sys-settings-container{max-width:1100px;margin:0 auto;padding:24px}.sys-header 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